Portfolio — 2026

Diego Alonso.

Sales · Operations · Financial Services

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Years Experience
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Bonus Output
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Inventory Accuracy (peak)
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Above Sales Targets
At a Glance
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Years Experience
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Bonus Output
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Inventory Accuracy (peak)
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Above Sales Targets

Built in the field.

I grew up between Houston, Texas and Soyapango, El Salvador, moving between two countries and two very different environments from a young age. I spent about seven years in El Salvador before relocating to Canada at nine years old, where I dropped into grade six and had to figure out a whole new system on my feet.

At 17, after graduating, I had one of those moments where you look around and realize everyone seems to be building something while you're standing still. I didn't like that feeling. So I got serious. I started looking at my future differently: what experience I needed, what I wanted to learn, where I wanted to go. That shift is what pushed me into the field early, working real jobs while studying, building something concrete instead of waiting for the right moment.

The thing I keep coming back to across sales and operations is the same: figure out what someone actually needs before you pitch or plan anything. That approach is what I brought to every role and it is what I keep building on.

What I'm looking for now is somewhere I can actually build. Not just show up and do the job, but grow with the company, make a real impact, and take on more over time. I'm not someone who wants to stay in the same lane for years. I genuinely want to move into leadership and management, take on ownership, and be the kind of person a company invests in because they know I'll invest back.

Right now I'm 20, based in Markham, Ontario, studying Commerce at York University and working in active field sales at Neo Financial. I'm fluent in English and Spanish and authorized to work in both Canada and the United States.

Based in Markham, ON
Languages English · Spanish
Education BCom — Accounting, York University
Work Auth Authorized to work in Canada and the United States
Experience 3+ Years

Where I've been.

Sales Representative
Neo Financial
2026 – Present
Markham, ON
  • Conduct in-person, field-based sales across Neo Financial's full product suite including secured and unsecured credit cards, high-interest chequing and savings accounts, premium travel cards, and mortgage referrals, tailoring product fit to each customer's financial situation
  • Apply a consultative, needs-based selling approach in a fast-paced retail environment, using targeted discovery questions to uncover customer priorities and objections before positioning the right product and closing on the spot
  • Independently built internal reference materials including competitor product comparisons and objection-handling frameworks, later shared with management as a resource for the wider sales team
  • Delivered standout results including a single shift generating 7x personal average bonus output through a refined discovery-first approach and demographic-specific sales framing
Shift Lead / Retail Supervisor
High Tide Inc. (Canna Cabana)
2025 – 2026
Pickering, ON
  • Supervised teams of 8–12 across multiple locations, maintaining 98%+ inventory accuracy during peak periods
  • Reduced stockouts 20–25% through proactive sales trend monitoring and reorder coordination
  • Resolved customer escalations and operational bottlenecks in real time
  • Coached staff on performance standards, upselling, and loss prevention procedures
B2B Sales & Operations Coordinator
York Taps
2024 – 2025
Richmond Hill, ON
  • Built and managed a B2B pipeline from scratch, including American accounts
  • Consistently exceeded monthly sales targets by 15–20% on appliances, vanities, and plumbing fixtures
  • Negotiated wholesale supplier agreements and freight rates, managing full inbound/outbound logistics cycle
  • Coached 4+ sales reps on objection handling, upselling, and closing technique
Trade & Construction Coordinator
Cortel Group
2023 – 2024
Concord, ON
  • Coordinated 10–15 trades and appliance teams across active construction sites daily
  • Distributed PDI lists, colour schedules, and suite assignments; documented inspections photographically
  • Submitted daily completion and receiving reports to head office, maintaining 100% safety compliance
  • Participated in management-level project planning meetings and developed blueprint reading skills

What I bring.

Sales & Business Development
B2B Sales Full-Cycle Sales Cold Outreach Pipeline Management Objection Handling Negotiation Account Management Upselling Wholesale Closing Field Sales Consultative Selling Financial Products Discovery Questioning Competitive Analysis Consumer Psychology
Operations & Logistics
Inventory Management Shipping & Receiving Bills of Lading Carrier Coordination Purchase Orders eCommerce Operations Cycle Counts Cross-Border Shipping Customs Clearance Team Coordination
Tools & Software
HubSpot CRM Google Workspace Microsoft Excel Data Analytics Project Management Bilingual (EN/ES)

Certified.

Google Project Management Certificate
Google / Coursera
Google Data Analytics Certificate
Google / Coursera
HubSpot Sales Hub Software Certified
HubSpot Academy
HubSpot Inbound Sales Certified
HubSpot Academy

Get in touch.

Whether you're hiring, exploring a partnership, or just want to connect, reach out via email or LinkedIn.

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Location
Markham, ON — Greater Toronto Area